I published a posting about how United Airlines talks the talk, but does not walk the walk when it comes to corporate blogging on November 26, 2008. I even sent the a quick email to someone in the company, but I have yet to get a response.
I'll cut them some slack since it's the holidays and email them again. Expect a blitz of Twitter messages about United Airlines' lack of customer service if they fail to respond by January 5, 2009.
Tuesday, December 16, 2008
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