Friday, September 11, 2009

How Do Financial Companies Use Social Media?

Mashable published an interesting article hightlighting ways banks use social media. As for me, I'm impressed by banks using social media to service customers. In my opinion, banks really put themselves out on a limb by going outside their organization (e.g., call center) to reach consumers.

Kudos to all the banks using Facebook and Twitter to service their customers!

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